Privacy Policy

Information We Request

• Your name, mobile number, area, delivery address and ordered products.
• Transfer details you submit: method, amount, reference and screenshot.
• A hashed fingerprint of the internet address, rather than the address itself, to prevent fraudulent orders.

How We Use It

To confirm your order, contact you by WhatsApp or phone, verify payment and deliver your products. We do not sell or share your information, or use it for advertising without your permission.

Retention Periods

• Transfer screenshots are deleted 90 days after an order closes.
• Order details are retained in legally required sales records.
• Orders without WhatsApp confirmation expire after 24 hours.

Where It Is Stored

Orders are stored on Cloudflare servers and downloaded to the shop system. Access is password-protected and limited to shop staff.

The home, showroom and contact pages may include Google Maps, loaded from Google when you reach them and subject to Google's privacy policy.

Your Rights

You can request access, correction or deletion of your information, subject to legally required records. Contact us on 01050560954 or info_FitOut@arch-sense.com.